- Are the designs on your blankets & throws printed onto the fabric, or are they woven into the fabric itself?
At CustomWovenBlankets.com, all our blankets and throws feature images that are woven into the fabric itself. There is no 'printing' process involved at all. The original digital image is converted into a weaving process which then creates the image within the warp & weft threads of the actual fabric. This process has many advantages, and some limitations.
The advantages are that the image can never be rubbed or washed off, and the color pigments in the fabric will almost never fade — provided it isn’t left outdoors under bright sun for a few years! The weaving process also produces an image that some customers say has the look and feel of a timeless tapestry. The cotton fibers create the image itself, instead of it being painted or printed onto the fabric, which is how many “photo blankets” are produced.
However, this process is not without its drawbacks. Color matching is limited, because the range of thread colors is limited. Therefore, woven blankets and throws can sometimes be more muted in color than the original image.
- Why is the white not “pure white” in the blankets?
As explained above, colors are created from available threads. It isn't possible to have only white threads running in both directions on the loom, so “pure white” in an image renders as slightly off-white in a woven blanket. See some of the closeup images of the White Tiger to see what we mean.
- Will the colors in the blanket be exactly the same as the colors in the photo I send you?
They won’t be a super-duper exact match, no. As explained above, our weavers are limited in the amount of colors they can produce simply because the number of thread colors is limited. However in the vast majority of cases, a close match can be found. We invite you to browse through the different blankets shown on our website, to get an idea of what we can do.
- What material are your blankets made of?
All our blankets are woven with 100% all-natural pure cotton thread.
- What sizes of blankets/throws are available?
We offer our cozy throws in three different sizes -
Large: 80” x 60”, which covers a queen-sized bed.
Medium: 60” x 50”, our most popular size for most typical 'throw' applications.
Small: 52” x 37”, more suited for children, or even used as a large pet blanket.
- How do I care for my blanket?
Non-Chlorine Bleach when needed
Tumble Dry low.
- Do you have any limitations on the content of designs or photos that you can weave on a blanket?
Yes we do and thanks for asking! We consider ourselves to be a family friendly environment. Therefore we cannot produce any blanket from a design or photo that contains content of a highly sensitive or offensive nature, including but not necessarily limited to sexual, racist, lewd, antisemitic, profane,or offensive content.
- What are the dimensions for custom artwork to be made into a blanket?
If you'd like to design your own artwork or photo layout, we'll be delighted to turn it into a one-of-a-kind heirloom piece!
Design Tips: When laying out your design, consider how the blanket will normally be used and lay out your design accordingly. For example, a blanket / throw that would usually be spread across a couch might benefit from a horizontal design, whereas one for a bed might look better if oriented vertically.
Most blankets we produce for customers are oriented vertically, but don't let that put you off a particular horizontal design that you are keen on.
Note: All design layouts can be oriented either vertically or horizontally.
This is a sample of a vertical design. This is a sample of a horizontal design. (Links open in a new window.)
When creating your own blanket design in your photo editor, use the following design specs to size your image correctly, and please note the 96dpi -
Large: 80” x 60” blanket: 7680 x 5760 pixels at 96dpi
Medium (most popular, typical throw size): 60” x 50” blanket: 5760 X 4800 pixels at 96dpi
Small: 52” x 37” blanket: 4992 X 3552 pixels at 96dpi
If this is all too complicated, just make sure that the image you upload when you place your order, is the largest file size (highest resolution) available. At the minimum it should be at least half a megabyte (500kb) in size, and preferably more than 1MB. Smaller images might result in blurry or pixelated designs when we scale them up to the dimensions required for your blanket.
If someone texted you an image, you can be sure it's too small, as all texted images get automatically reduced in size before being sent. Instead, ask the sender to email you the image at the max resolution/size possible, then use that image for uploading with your order.
Uploaded artwork should be in a JPG file format.
- Can you do the design for me?
Absolutely! If you need a bit of help handling the design aspect of things we're happy to put our skills to use to help bring your vision to life. Our standard design fee is $100 per design, which covers most artwork requirements and includes one revision of your design after you have received it for review. The design cost may be credited back for bulk orders of a single design.
- How much is shipping and how do you ship your blankets?
USPS Priority Mail shipping is FREE on all orders headed to the lower 48 states; special rates apply for Alaska and Hawaii and will be calculated at checkout. A tracking number is emailed to you when your blankets are shipped.
At this time we are not shipping internationally unless by special request. Please contact us if you'd like to place an overseas order!
- How long does it take for me to get my blanket?
Production time is usually 5-7 business days plus shipping time of 2-4 business days (to the lower 48 States), so you should receive your blanket in about 10 business days or less from date of order. Rush shipping is not available at this time.
- Can you ship internationally?
Due to the generally high costs of international shipping (least expensive begins at $40 per blanket) we can only offer overseas delivery on a case-by-case basis. Please contact us if you're interested in placing an order!
- Where are you located?
We are a family business located inside the world famous Spruce Creek Fly-In aviation community in Florida, about 5 miles south of Daytona Beach. You’re welcome to call us from 9AM to 5PM EST at 1-386-320-6448.
- Why does my packing slip say it's from "Flying is Living"?
We did say that entrepreneurship runs in the family, right? ;) Custom Woven Blankets is part of our larger company called Flying is Living Inc, a registered Florida Corporation. Don't worry, it's still us!
- Do you offer any guarantee on your products?
Absolutely! We offer a 100% 30-day Money Back Guarantee for any manufacturing defect on any product we supply. If the return is a result of our error, we’ll even pay the return shipping costs. For non-defective products, our policy is as follows:
Standard Non-Personalized Items:
We offer a 30 day no-questions-asked return policy, and will refund 100% of your original purchase price excluding shipping. All we ask is that the item is in 'like new' condition and not stained or damaged in any way.
Please call our customer support line at 1-386-320-6448 for further assistance. We want you to be delighted with your order, and will do all we can to ensure that happens. However we cannot be held responsible for incorrect customization information input by a purchaser.
- What is your return policy?
If your product does not have a manufacturing defect but you still wish to return it, we offer a 100% 30-day money-back guarantee for non-personalized items, excluding shipping. All we ask is that the item should be returned in 'like new' condition and not stained or damaged in any way. See below for how to start a return claim.
For items such as blankets personalized with your family name or any other form of personalization, please use our contact form or call our customer support line at (USA) 386-320-6448 for further assistance. We want you to be satisfied with your order and will do all we can to ensure that happens. However we cannot be responsible for errors in the personalized information provided by the customer at the time of purchase, or for slight color variances as mentioned above.
Refund Payment Timeframe:
Refunds are typically paid out within 10 business days of our receipt of your returned goods, if not sooner.